Return Policy
At Natosstreetwear, we want you to be totally stoked about your fashion finds. If for any reason you're not feeling the love, don't worry – we've got your back with our hassle-free return policy.
Returns and Exchanges:
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You have 14 days from the date of receiving your order to initiate a return or exchange.
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Items must be unworn, unwashed, and in their original condition with all tags attached.
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Unfortunately, we can't accept returns on items that are marked as final sale or promotional items.
How to Initiate a Return or Exchange:
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Contact our friendly customer service team within the 14-day window.
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Let us know if you're looking for a return or exchange and the reason for it.
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We'll guide you through the return process, including providing a return shipping label (if applicable).
Refunds:
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Once we receive your returned items and they pass our inspection, we'll process your refund within 2-3 business days.
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Refunds will be issued to the original payment method.
Exchanges:
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If you'd like to exchange an item, let us know what size or style you're eyeing, and we'll check if it's available.
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Once your returned items are received and processed, we'll ship out your exchange as quickly as a sneakerhead chasing a limited edition drop.
Return Shipping:
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If the return is due to a mistake on our part (wrong item, damaged item, etc.), we'll cover the return shipping costs.
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If you're returning an item for any other reason, the cost of return shipping will be your responsibility.
Still Have Questions?
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We're here to make sure you're not just dressed well, but also feeling great about your shopping experience. If you have any questions about returns, exchanges, or anything else, feel free to reach out to our awesome customer service team. We're all about stylish solutions!